Final Mile General Manager

Reference Number: datUit
Location: Minneapolis, Minnesota, US


The General Manager is responsible for all aspects of logistics management and distribution activities for assigned facility including P&L, customer satisfaction, inventory, shipping and receiving, and delivery of product. Manages, develops, trains, and coaches staff.


Must be experienced in Final Mile delivery operations through Independent Contractor driver teams. Furniture industry experience preferred.



  • Defines key performance metrics and benchmarking against industry best practices and drives continuous improvement through use of technology, equipment, and improved processes.
  • Manages budget responsibilities for the facility. 
  • Drives customer processes and procedures across the distribution network. 
  • Acts as a liaison between the facility and corporate office.  Educates employees on company policies and procedures, or directs them to the appropriate person. 
  • Provides information to facilitate coordination of overall organization distribution.  Collects information on present and future distribution needs. 
  • Reviews production and shipment records of all products to determine conformity with customer commitments. 
  • Evaluates and recommends shipping deadlines, and takes corrective action to eliminate behind schedule conditions. 
  • Ensures that all order cycle time metrics are achieved for the customer, and maintains accurate inventory records.
  • Ensures that the facility complies with relevant cleanliness and safety/OSHA parameters.  


  • Excellent verbal and written communication skills and the ability to effectively communicate with all levels of the organization.
  • Ability to take care of customer’s needs and proactively find solutions to work-related problems while following company procedures 
  • Proven computer proficiency with MS Office and logistics/warehouse management systems.   Datex experience a plus.  
  • Strong leadership, coaching, and mentoring skills.
Standard Management (Manager/Supervisor of Staff)