Executive Director/Administrator

Reference Number: RJuwmE
Location: Athens, Alabama, US;Birmingham, Alabama, US;Decatur, Alabama, US;Dothan, Alabama, US;Gulf Shores, Alabama, US;Huntsville, Alabama, US;Madison, Alabama, US;Mobile, Alabama, US;Montgomery, Alabama, US;Tuscaloosa, Alabama, US

Executive Director – Assisted Living

 

All applicants for this position must possess a Category 2 License with the states Board of Examiners for Assisted Living.

Position Summary:
Direct residence operations in accordance with its policies and procedures, mission, and philosophy. Lead and motivate employees in providing quality care and services to residents and maintaining a high level of customer satisfaction.

Primary Responsibilities:

  • Oversee the safety and well-being of the residents in accordance with the residence’s philosophy and standards of care.
  • Represent the residence to the community, family members, and visitors and develop positive relations with all customers.
  • Establish and maintain an open-door policy and a high level of ongoing communication with residents and their families.
  • Contact the resident’s family when a change in services is needed. Lead and participate in a resident/family conference to review changes in services.
  • Ensure a high degree of customer satisfaction.
  • Actively participate in providing service to residents.

General Management

  • Adhere to and implement residence policies and procedures.
  • Maintain a high level of occupancy.
  • Assist in the development of the residence’s budget.
  • Operate the residence within the budget.
  • Assist with the marketing of the residence including developing relationships with local referral sources.
  • Prepare weekly and monthly reports as directed.
  • Maintain up-to-date and complete resident files.
  • Assume on-call responsibilities on a rotational basis and assign on-call responsibilities to other qualified directors.
  • Make final decision on resident move-ins and move-outs based on the well-being of the resident and in accordance with the residence policies and procedures.

Hiring, Supervising, and Training

  • Recruit, hire, and supervise all employees, and ensure adequate staffing.
  • Lead by example, encourage teamwork, promote the residence’s philosophy, and provide ongoing coaching to employees.
  • Motivate employees through recognition programs, training, and teambuilding.
  • Conduct regular performance appraisals with employees.
  • Provide an “open door” to employees, and address any employee concerns or grievances.
  • Maintain complete and up-to-date employee files.
  • Maintain a high level of employee satisfaction.
  • Ensure appropriate handling of on-the-job injuries as reported by employees.
  • Oversee and implement the training of all employees in accordance with residence policies and state and federal regulations.
  • Ensure proper documentation for all training.

Qualifications:

  • Bachelors degree (preferred)
  • Minimum two years management experience
  • Strong leadership skills
  • Desire to work with older adults

Knowledge Requirements:

  • Any required management training
  • Maintain knowledge of federal and state laws pertaining to assisted living
Executive Management (SVP, VP, Department Head, etc)
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