Project Coordinator

Reference Number: CMR04112016IL2
Location: Highland, IL US

The Excitation Systems Project Coordinator has the primary responsibility to coordinate the successful execution of excitation systems projects from pre-order inquiry through successful startup and operation of the equipment at the customer’s site.

Responsible to ensure all aspects of the pre-order process (negotiations, credit approval, open technical issues, and all other commercial issues) are complete through the appropriate channels prior to order entry. Coordinates and takes the lead role to ensure all aspects of the excitation project are on schedule and properly managed by working with appropriate departments and customer contacts. Responsible for all communication with the customer for project design, timelines, status updates, and all other aspects to ensure the project ships on time and meets customer expectations. Outlines and provides the necessary project schedule for milestones and deliverables for each project by working with individual departments such as Engineering, Manufacturing, Quality, and Purchasing. Coordinates special requirements with internal departments to ensure the final product is in accordance with the customer specification. Coordinates changes to existing orders to ensure the quote is accurate and meets the expectations of the customer and company. Interfaces with the customer on specific schedule changes and coordinates with the Sales and Technical Support groups to resolve unforeseen technical and commercial issues. Coordinates with the Field Service Coordinator regarding field service support and subcontracts engineering service orders including field service. Coordinates customer witness tests with the Sales group and Manufacturing per provided guidelines. Monitors company's performance regarding technical, commercial, and schedule commitments, and provides project status reports for customers and company Management in a timely manner. Ensures preparation and submittal of project specific spare parts list and instruction manuals in a timely manner. Pursues improvement activities for the project coordination process to increase efficiency and effectiveness of its responsibilities. Travels as required for support of project coordination tasks or training needs. Performs other duties as required.
  • Associate’s degree is required. Bachelor’s degree in Business Administration, Engineering, or related field is preferred.
  • Technical experience with electrical equipment a plus.
  • Above average communication skills.
  • Ability to work with a variety of people and circumstances while maintaining a friendly disposition and relationship with customers.
  • Good organization skills.
  • Computer literate.
  • Ability to travel up to 10% of the time.
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